Oscar Retreats (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, events, and communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers you voluntarily provide.

  • Usage Information: Information about how you use our website, including IP address, browser type, and device data.

  • Transactional Information: Records of purchases, reservations, or bookings with us.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services and retreats.

  • Process bookings, payments, and customer support requests.

  • Send updates, offers, newsletters, and promotional materials.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • Service Providers assisting with payment processing, email communication, and event management.

  • Legal Authorities if required by law or to protect our rights.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Choices & Opt-Out Instructions

You have the right to:

  • Opt-Out of Marketing Emails: Click the “unsubscribe” link in any email you receive from us, or email us directly at [email protected] with the subject line “Unsubscribe”.

  • Access, Update, or Delete Your Information: Contact us at [email protected] to request changes or removal of your personal information.

  • Cookies and Tracking: You may adjust your browser settings to refuse cookies or notify you when cookies are being used.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

📧 Email: [email protected]